Senior Business Management Specialist

Plano, TX
Full Time
KDDI Spherience
Experienced
We are seeking a highly experienced individual contributor to serve as a Senior Business Management Specialist. Although this position does not involve managing direct reports, the position carries significant responsibility and requires hands-on ownership of financial management, corporate governance, and cross-company coordination with headquarters in Japan.

Key Responsibilities:
Business & Financial Management:
  • Own business planning and performance management based on revenue, direct costs, and SG&A.
  • Translate financial plans into operating profit forecasts and track performance through budgeting, forecasting, variance analysis, and reporting.
  • Provide practical, data-driven insights and execute end-to-end cost management with strong accountability.
Headquarters Coordination & Compliance:
  • Serve as the primary operational counterpart to Japan HQ.
  • Lead executive and board-level coordination, statutory and internal audits, PAM, and other governance requirements.
  • Ensure reliable execution of HQ requests while bridging HQ expectations with overseas operational realities.
Cross-Entity Collaboration & Process Design:
  • Support effective collaboration between KSX and parent company KAM.
  • Contribute to the design and improvement of evaluation frameworks and operational processes across entities.
  • Identify gaps and drive practical, execution-focused improvements as an individual contributor.
Industrial IoT Go-to-Market Planning & Global Coordination:
  • Support go-to-market planning for industrial IoT connectivity under a CoE model.
  • Act as a central hub linking HQ, overseas subsidiaries, and local teams to enable global business expansion.
  • Support internal alignment, product standardization, and hands-on resolution of contract and delivery issues.
Tax & Regulatory Coordination for Service Delivery:
  • Ensure appropriate tax treatment for each service, including surcharges and regulatory fees.
  • Coordinate with internal teams and external advisors for new services or material changes, and support implementation into billing systems.
  • Trigger reassessment when pricing or service scope changes.
Billing Oversight & Issue Resolution:
  • Oversee billing accuracy across carriers and partners to protect profitability.
  • Investigate discrepancies or overcharges, lead root-cause analysis, and drive corrections or credits.
  • Implement preventive controls to reduce recurrence of billing issues.
Strategic Account Support for a Key Japanese Automotive OEM:
  • Provide business-side support for a critical Japanese automotive OEM account.
  • Coordinate impact assessments for change requests across cost, timeline, and contracts.
  • Support customer communication and contract amendments in close collaboration with sales and legal teams.
Global Marketing Support & Coordination:
  • Support global marketing initiatives in collaboration with Japan HQ.
  • Plan and execute participation in major global events, ensuring cross-functional alignment and resource coordination.
  • Support post-event reporting and external communications, including press releases, in line with HQ guidelines.
Required Qualifications:
  • Advanced knowledge of financial management and management accounting, with the ability to manage through operating profit level.
  • Proven experience handling headquarters-driven governance, audits, and compliance processes.
  • Strong stakeholder coordination skills across geographies and organizational boundaries.
  • Ability to work independently, prioritize effectively, and take full ownership of deliverables.
  • Business-level proficiency in English; Japanese proficiency strongly preferred.
Preferred Experience:
  • Experience at a major Japanese corporation, preferably at a senior specialist or group leader level.
  • Experience working with overseas subsidiaries or cross-border teams.
  • Employment Classification.

Benefits

· Medical, Dental and Vision Coverage

· Basic Life Insurance and AD&D

· Short-Term and Long-Term Disability Insurance

· Flexible Spending Account (FSA)

· 401(k) with company match

· Paid Time Off (PTO): Vacation, sick, and floating holidays; plus 13 paid holidays

· Tuition Reimbursement Program

· Employee Assistance Program (EAP)

· Wellbeing Solutions Program

KDDI America, headquartered in New York, is the US presence of Japan's KDDI Group, a Fortune Global 500 company and leading provider of international IT and communications services. KDDI America was established in 1989 and started as a telecommunications business supporting Japanese multinationals. We have now evolved into a company that provides networks, data centers, system integration, as well as managed service solutions across all industries. Our ability to customize solutions in a major city offering scalability and service that are unparalleled set KDDI America apart from the competition. We provide Ethernet network uptimes of more than 99.999% between regions and guaranteed high performance no matter where.

For more information on the information we collect about our applicants and how we use it, see our Privacy Notice at https://us.kddi.com/privacypolicy/.

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